Dirty Window Frame Window After Cleaning
Spiders in Window Reveal needing clean Spiders removed from Window Reveal and cleaned
Dirty Window Cill Cleaned Window Cill
Garage Door in need of clean Garage Door cleaned
Conservatory in need of clean Cleaned Conservatory
Filthy Gutters Cleaned Gutters
Dirty Windows Clean Windows
Conservatory in need of clean Conservatory cleaned

Frequently asked questions

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How do you clean my windows?

  • Tap water contains dissolved impurities. In and around Poulton, these are at a concentration of around 240 parts per million. They form the scale in your kettle. We take normal tap water and pass it under pressure through a series of indescribably fine filters to remove all of the dissolved solids. What’s left is perfectly pure water.
  • Pure water is carried in purpose-made tanks & barrels in our vehicles and pumped through a tube and up via a brush to clean your windows. Pure water means it is keen to dissolve anything it comes across, including the dirt and grime on your windows and frames. Once the dirt is scrubbed off, we rinse your window and leave it to dry naturally. Because the water is pure, it dries leaving no marks at all. Your windows are cleaner than they have ever been before; no dirt, no detergent residues, no squeegee marks. Perfect Windows.

Why are my windows wet after you clean them?

  • As we use Pure Water there is no need to dry the glass. Unlike traditional cleaning methods with squeeges, the Pure Water will dry leaving no marks or residue, just clean glass and no residual detergent.

How can I pay?

  • We accept BACS (bank transfer), Direct Debit (via GoCardless - only pay after windows cleaned), Credit Cards, cash and cheques.

Why do you come every 6 weeks?

  • Because of the way we clean, there are no residues whatsoever left on your windows; no detergents, no squeegee marks. This means that there is nothing on your glass for dirt to stick to. Also, as we clean frames and sills on every visit, there is less dirt around the glass to be washed onto it.

Will it be exactly six weeks between visits?

  • Probably not. We do our best to try to visit every six weeks, but the unpredictability of British weather means that it will be approximate. We will do our best to catch up within the confines of wanting visits to be around every six weeks. Whatever happens, remember that you will receive a text (if you choose) the night before we visit.

Do you clean commercial premises?

  • Yes. We pride ourselves on our professionalism and we apply this to commercial work as well as domestic. Please give us a call to discuss your requirements.

Why do you clean in the rain?

  • We really do pride ourselves on our reliability, as we know our customers want a regular visit. Thanks to the vagaries of the English weather, this means that we may have to clean your windows in the rain. (Though, if the rain's too heavy or too windy we'll go home). You will see no effect whatsoever on the quality of your clean. Our 100% satisfaction guarantee applies in the wet as well as in the dry. If you are not happy with the clean, contact us within 48hrs and we will arange to reclean the windows at no additional charge.

Do you care about the environment?

  • Yes. Our cleaning method uses nothing but pure water. Nothing at all is added. The only time we do use detergents is on our first visit to clean your windows if they require it. In that case, we use products that are as environmentally friendly as we can. Our vehicles are chosen for their fuel efficiency and we keep them for many years.

What about access to my property?

  • If you normally lock a rear gate, we'll text you the night before we call. All we ask is that you leave a side gate unlocked on the day we are going to visit. If you forget, we will just clean the fronts on this visit (the charge will be 2/3 of the full price).

What if I need a clean out of sequence?

I have leaded windows - do you charge extra?

  • Water fed pole cleaning is perfect for leaded windows. We use special brushes which are designed to clean leaded panes. With no detergents to hide in the seams of leaded windows, we'll get them cleaner than they have ever been. We certainly won't charge extra for cleaning them.

How will I know it's you if someone knocks on my door?

  • We take pride in our appearance: Our window cleaners will always be uniformed. We never collect in the evenings.

Our house has large expanses of glass, a major extension, very unusual windows?

  • Please give us a call on 077 5250 5250 or email us at info@pm-windowscleaning.co.uk. We'll be happy to visit your property, at a convienient time, to discuss your requirements and provide you with a quotation.